Anti-Discrimination Notice

Discrimination is Against the Law

Fenix Health Medical Group complies with applicable Federal civil rights laws and does not discriminate, does not exclude people or treat them differently because of race, ethnicity, national origin, religion, sex, age, mental or physical disability or medical condition, sexual orientation, claims experience, medical history, evidence of insurability (including conditions arising out of acts of domestic violence), disability, genetic information, or source of payment.



Fenix Health Medical Group:

  • Provides free aids and services to people with disabilities to communicate effectively with us, such as:
    • Qualified sign language interpreters
    • Written information in other formats (large print, audio, accessible electronic formats, other formats)
  • Provides free language services to people whose primary language is not English, such as:
    • Qualified interpreters 
    • Information written in other languages

If you need these services, contact your doctor’s office: Luis Perez, MD & Luz Aguirre, MD: (909) 865-2332 , Jesus Lua, MD: (909) 985-5784, Mario Diaz-Gomez, MD: (909) 981-2500, Jack Cochran, MD: (951) 737-0110, Mowbray Hagan, MD: (951) 734-6110, Xinke Chen, MD: (951) 549-9791, Mallu Reddy, MD: (909) 623-4050.

If you believe that Fenix Health Medical Group has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability, or sex, you can file a grievance with: 

EPIC Management, QI Department 
P.O. Box 3001, 
Redlands, CA 92373 
This email address is being protected from spambots. You need JavaScript enabled to view it.  

You can file a grievance in person, by mail, or email. If you need help filing a grievance in person, the doctor’s office is available to help you. 

You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, electronically through the Office for Civil Rights Complaint Portal, available at https://ocrportal.hhs.gov/ocr/portal/lobby.jsf, or by mail or phone at:

U.S. Department of Health and Human Services 
200 Independence Avenue, SW 
Room 509F, HHH Building 
Washington, D.C. 20201 
1-800-368-1019, 800-537-7697 (TDD)

Complaint forms are available at http://www.hhs.gov/ocr/office/file/index.html. 

Taglines 

ATENCIÓN:  si habla español, tiene a su disposición servicios gratuitos de asistencia lingüística.  Llame al Luis Perez, MD & Luz Aguirre, MD: (909) 865-2332 , Jesus Lua, MD: (909) 985-5784, Mario Diaz-Gomez, MD: (909) 981-2500, Jack Cochran, MD: (951) 737-0110, Mowbray Hagan, MD: (951) 734-6110, Xinke Chen, MD: (951) 549-9791, Mallu Reddy, MD: (909) 623-4050
注意:如果您使用繁體中文,您可以免費獲得語言援助服務。請致電 Luis Perez, MD & Luz Aguirre, MD: (909) 865-2332 , Jesus Lua, MD: (909) 985-5784, Mario Diaz-Gomez, MD: (909) 981-2500, Jack Cochran, MD: (951) 737-0110, Mowbray Hagan, MD: (951) 734-6110, Xinke Chen, MD: (951) 549-9791, Mallu Reddy, MD: (909) 623-4050
CHÚ Ý:  Nếu bạn nói Tiếng Việt, có các dịch vụ hỗ trợ ngôn ngữ miễn phí dành cho bạn.  Gọi số Luis Perez, MD & Luz Aguirre, MD: (909) 865-2332 , Jesus Lua, MD: (909) 985-5784, Mario Diaz-Gomez, MD: (909) 981-2500, Jack Cochran, MD: (951) 737-0110, Mowbray Hagan, MD: (951) 734-6110, Xinke Chen, MD: (951) 549-9791, Mallu Reddy, MD: (909) 623-4050
PAUNAWA:  Kung nagsasalita ka ng Tagalog, maaari kang gumamit ng mga serbisyo ng tulong sa wika nang walang bayad.  Tumawag sa Luis Perez, MD & Luz Aguirre, MD: (909) 865-2332 , Jesus Lua, MD: (909) 985-5784, Mario Diaz-Gomez, MD: (909) 981-2500, Jack Cochran, MD: (951) 737-0110, Mowbray Hagan, MD: (951) 734-6110, Xinke Chen, MD: (951) 549-9791, Mallu Reddy, MD: (909) 623-4050
주의:  한국어를 사용하시는 경우, 언어 지원 서비스를 무료로 이용하실 수 있습니다.  Luis Perez, MD & Luz Aguirre, MD: (909) 865-2332 , Jesus Lua, MD: (909) 985-5784, Mario Diaz-Gomez, MD: (909) 981-2500, Jack Cochran, MD: (951) 737-0110, Mowbray Hagan, MD: (951) 734-6110, Xinke Chen, MD: (951) 549-9791, Mallu Reddy, MD: (909) 623-4050
ՈՒՇԱԴՐՈՒԹՅՈՒՆ՝  Եթե խոսում եք հայերեն, ապա ձեզ անվճար կարող են տրամադրվել լեզվական աջակցության ծառայություններ:  Զանգահարեք Luis Perez, MD & Luz Aguirre, MD: (909) 865-2332 , Jesus Lua, MD: (909) 985-5784, Mario Diaz-Gomez, MD: (909) 981-2500, Jack Cochran, MD: (951) 737-0110, Mowbray Hagan, MD: (951) 734-6110, Xinke Chen, MD: (951) 549-9791, Mallu Reddy, MD: (909) 623-4050
توجه: اگر به زبان فارسی گفتگو می کنید، تسهیلات زبانی بصورت رایگان برای شما فراهم می باشد. با 1- Luis Perez, MD & Luz Aguirre, MD: (909) 865-2332 , Jesus Lua, MD: (909) 985-5784, Mario Diaz-Gomez, MD: (909) 981-2500, Jack Cochran, MD: (951) 737-0110, Mowbray Hagan, MD: (951) 734-6110, Xinke Chen, MD: (951) 549-9791, Mallu Reddy, MD: (909) 623-4050  تماس بگیرید. 
ВНИМАНИЕ:  Если вы говорите на русском языке, то вам доступны бесплатные услуги перевода.  Звоните 1- Luis Perez, MD & Luz Aguirre, MD: (909) 865-2332 , Jesus Lua, MD: (909) 985-5784, Mario Diaz-Gomez, MD: (909) 981-2500, Jack Cochran, MD: (951) 737-0110, Mowbray Hagan, MD: (951) 734-6110, Xinke Chen, MD: (951) 549-9791, Mallu Reddy, MD: (909) 623-4050
注意事項:日本語を話される場合、無料の言語支援をご利用いただけます。Luis Perez, MD & Luz Aguirre, MD: (909) 865-2332 , Jesus Lua, MD: (909) 985-5784, Mario Diaz-Gomez, MD: (909) 981-2500, Jack Cochran, MD: (951) 737-0110, Mowbray Hagan, MD: (951) 734-6110, Xinke Chen, MD: (951) 549-9791, Mallu Reddy, MD: (909) 623-4050 まで、お電話にてご連絡ください。 
ملحوظة:  إذا كنت تتحدث اذكر اللغة، فإن خدمات المساعدة اللغوية تتوافر لك بالمجان.  اتصل برقم 1- Luis Perez, MD & Luz Aguirre, MD: (909) 865-2332 , Jesus Lua, MD: (909) 985-5784, Mario Diaz-Gomez, MD: (909) 981-2500, Jack Cochran, MD: (951) 737-0110, Mowbray Hagan, MD: (951) 734-6110, Xinke Chen, MD: (951) 549-9791, Mallu Reddy, MD: (909) 623-4050
ਧਿਆਨ ਦਿਓ: ਜੇ ਤੁਸੀਂ ਪੰਜਾਬੀ ਬੋਲਦੇ ਹੋ, ਤਾਂ ਭਾਸ਼ਾ ਵਿੱਚ ਸਹਾਇਤਾ ਸੇਵਾ ਤੁਹਾਡੇ ਲਈ ਮੁਫਤ ਉਪਲਬਧ ਹੈ। Luis Perez, MD & Luz Aguirre, MD: (909) 865-2332 , Jesus Lua, MD: (909) 985-5784, Mario Diaz-Gomez, MD: (909) 981-2500, Jack Cochran, MD: (951) 737-0110, Mowbray Hagan, MD: (951) 734-6110, Xinke Chen, MD: (951) 549-9791, Mallu Reddy, MD: (909) 623-4050 'ਤੇ ਕਾਲ ਕਰੋ। 
ប្រយ័ត្ន៖  បើសិនជាអ្នកនិយាយ ភាសាខ្មែរ, សេវាជំនួយផ្នែកភាសា ដោយមិនគិតឈ្នួល គឺអាចមានសំរាប់បំរើអ្នក។  ចូរ ទូរស័ព្ទ Luis Perez, MD & Luz Aguirre, MD: (909) 865-2332 , Jesus Lua, MD: (909) 985-5784, Mario Diaz-Gomez, MD: (909) 981-2500, Jack Cochran, MD: (951) 737-0110, Mowbray Hagan, MD: (951) 734-6110, Xinke Chen, MD: (951) 549-9791, Mallu Reddy, MD: (909) 623-4050
LUS CEEV:  Yog tias koj hais lus Hmoob, cov kev pab txog lus, muaj kev pab dawb rau koj.    Hu rau Luis Perez, MD & Luz Aguirre, MD: (909) 865-2332 , Jesus Lua, MD: (909) 985-5784, Mario Diaz-Gomez, MD: (909) 981-2500, Jack Cochran, MD: (951) 737-0110, Mowbray Hagan, MD: (951) 734-6110, Xinke Chen, MD: (951) 549-9791, Mallu Reddy, MD: (909) 623-4050 
ध्यान दें:  यदि आप बोलते हैं तो आपके लिए मुफ्त में भाषा सहायता सेवाएं उपलब्ध हैं। Luis Perez, MD & Luz Aguirre, MD: (909) 865-2332 , Jesus Lua, MD: (909) 985-5784, Mario Diaz-Gomez, MD: (909) 981-2500, Jack Cochran, MD: (951) 737-0110, Mowbray Hagan, MD: (951) 734-6110, Xinke Chen, MD: (951) 549-9791, Mallu Reddy, MD: (909) 623-4050  पर कॉल करें। 
เรียน:  ถ้าคุณพูดภาษาไทยคุณสามารถใช้บริการช่วยเหลือทางภาษาได้ฟรี  โทร Luis Perez, MD & Luz Aguirre, MD: (909) 865-2332 , Jesus Lua, MD: (909) 985-5784, Mario Diaz-Gomez, MD: (909) 981-2500, Jack Cochran, MD: (951) 737-0110, Mowbray Hagan, MD: (951) 734-6110, Xinke Chen, MD: (951) 549-9791, Mallu Reddy, MD: (909) 623-4050